Care Information
Court filings and other information related to the Chapter 11 proceedings are available on a separate website administered by FirstEnergy Solutions’ claims agent, Prime Clerk, at https://cases.primeclerk.com/FES.
Information Hotlines:
FirstEnergy Solutions has established two toll-free Information Hotlines:
- Vendor/General Hotline
855-934-8766
- Customer Hotline
888-254-6359
Information is also available by emailing FESinfo@PrimeClerk.com
Court filings and other information related to the Chapter 11 proceedings are available on a separate website administered by FirstEnergy Solutions’ claims agent, Prime Clerk, at https://cases.primeclerk.com/FES.